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Get HV and Body Work in One Visit

Last-mile fleets shouldn’t have to split an EV accident repair between a specialist high-voltage shop and a body shop. That doubles the time off the route, the paperwork, and the cost. Sapphire’s IMI-certified technicians do both on the same site, the same job.

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Mercedes-Benz

eSprinter, eVito

Ford

E-Transit, E-Transit Custom

Volkswagen

ID. Buzz Cargo, e-Crafter

Maxus

eDeliver 3, 7, 9

Stellantis

Vauxhall Vivaro & Movano Electric, Peugeot e-Expert / e-Partner / e-Boxer, Citroën ë-Dispatch / ë-Berlingo / ë-Relay, Fiat E-Ducato / E-Doblo / E-Scudo

Renault

Kangoo, Trafic, Master E-Tech

Rivian

EDV (Amazon-spec)

Newer Entrants

BYD, Farizon and other emerging EV LCV platforms. 

If your platform isn’t listed, call us. The IMI HV qualification covers safe work on any high-voltage vehicle.

Why Electric and Hybrid Fleets Choose Sapphire Garage

01
IMI HV-Certified Technicians

IMI Level 3 qualifications for EV repair — the recognised UK standard for safe high-voltage work.

02
Battery Integrity Inspection

Manufacturer-spec physical, thermal and electrical inspection on every collision near the floorpan. Documented for your fleet operator.

03
Dedicated EV Bays

Dedicated workspace for EV repair, with compliant on-site storage for damaged batteries.

04
Documented Re-Commission

HV reinstatement, insulation testing, fault-code clearance and a written battery condition report on every vehicle returned.

How EV Fleet Repair Works

Our IMI-certified repair process combines strict high-voltage safety protocols with expert bodywork to minimise your fleet’s downtime. Here is how we get your electric vans safely back on the route in five clear steps.

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1

Report

Send photos and tell us where the impact was — especially if there are HV warnings.
2

HV-Safe Assessment

Flatbed collection, HV isolation, and a battery integrity check before any body work begins.
3

Written Quote

Inside 24 hours, including OEM parts and battery inspection result.
4

Repair Under HV Isolation

Body, paint, structural and ADAS recalibration with the HV system locked out.
5

Re-commission and Return

HV reinstated, insulation re-tested, fault codes cleared, road test, and documented battery condition report. Vehicle returned valeted and in livery.

Our Services

Vehicle Repairs

Panel work, paint, M.E.T., and quality control — all under one roof. Finished with a full valet and delivered in pre-accident condition.

4-Wheel Alignment

Smoother driving, longer tyre life, and peace of mind.

Alloy Wheel Refurbishment

Alloy wheel refurb to improve performance and tyre life.

ADAS Radar Calibration

We recalibrate advanced safety systems like lane assist and auto braking to factory settings.

Contract Hire De-Fleet Services

Avoid end-of-lease charges. We restore leased vehicles to manufacturer de-fleet standards.

Vehicle Repairs

Panel work, paint, M.E.T., and quality control — all under one roof. Finished with a full valet and delivered in pre-accident condition.

4-Wheel Alignment

Smoother driving, longer tyre life, and peace of mind.

 

Alloy Wheel Refurbishment

Alloy wheel refurb to improve performance and tyre life.

ADAS Radar Calibration

We recalibrate advanced safety systems like lane assist and auto braking to factory settings.

Contract Hire De-Fleet Services

Avoid end-of-lease charges. We restore leased vehicles to manufacturer de-fleet standards.

Additional Services ↴

Air Conditioning Regas

Dual gas systems, ideal for modern and high-end vehicles.

Glass Repairs

We fix chips and cracks with care — safely storing parts during removal.

Diagnostic Checks

Accident-related electrical or mechanical issues diagnosed on-site.

Sapphire Garage place picture
4.5
Based on 246 reviews
Saqlain M. profile picture
Saqlain M.
11 months ago
Car had alignment issue, took it to a few garages, none of them could get the car to drive straight, sapphire garage is very knowledgeabe and got the car driving right the first time, not the cheapest but very professional👍
Keith M. profile picture
Keith M.
1 year ago
Used for my works van job has always been well done not very quick and don't know about what they charge but the job has always been good.
Rosemary H. profile picture
Rosemary H.
1 year ago
Hyundai recommended Sapphire garage to me. During my first telephone contact they were very helpful and arranged with me to assess my car and formulate a plan which Carlo did the next day. Carlo was extremely helpful and assisted us through the process of getting approval from the at fault party's insurance. He kept me up to date at all times by phone and email. The repair was completed efficiently and effectively and again communication was excellent. I was kept informed throughout the whole process. All of the staff were professional and friendly at all times. Nothing was too much trouble. Highly recommended.
Olivia H. profile picture
Olivia H.
1 year ago
Had a technical fault with my car and Carlo and the team at Sapphire Garage sorted it out quickly and efficiently. They kept me informed every step of the way, explaining what they were doing and why, which I really appreciated. The level of service was fantastic – the issue was fixed promptly, the price was very reasonable, and they even valeted my car and topped up the windscreen washer fluid! It’s clear they go the extra mile for their customers. I’d definitely recommend them and won’t be going anywhere else for any car needs in the future. Thanks again!
Michael M. profile picture
Michael M.
1 year ago
Amazing service, very efficient and fast responses to emails, lovely team and car was booked in and fixed within a couple of days.
faiz I. profile picture
faiz I.
1 year ago
Good place for your car body repairs
Steve R. profile picture
Steve R.
2 years ago
Recently had our VW Passat in for a rear end body repair,we would like to thank the team for a thoroughly professional service from start to finish, cannot recommend them highly enough. Thank you Steve/Sarah
Arkadiusz M. profile picture
Arkadiusz M.
2 years ago
Best alignment in the town😊 I'm so happy with the service I would like to thank the whole team 😊 finally my car drives straight as it should 🙌 Many thanks 👍🏻
Photo from customer review
Akhtar H. profile picture
Akhtar H.
2 years ago
10/10 quality on the job required. The estimator is a great credit to the business. Very professional and efficient.
Ed W. profile picture
Ed W.
2 years ago
Excellent service from start to finish.
thomas M. profile picture
thomas M.
2 years ago
Excellent Garage Excellent people, especially Amanda and Scott
Nicola R. profile picture
Nicola R.
2 years ago
My car was repaired after two accidents. I was really impressed with the speed and quality of the repairs. The people are very approachable and offered practical advice. Very pleased and have recommended them to everyone I know.
josh53sharp profile picture
josh53sharp
2 years ago
I have had 3 vehicles repaired by Sapphire over a few years and cannot recommend them highly enough. From the friendliness of the staff to the professional and honest way they deal with you - it’s a revelation in an industry traditionally with a good portion of “dodgy” work and overcharging. Two of my jobs were “unusual” but nothing phased the team at Sapphire and unlike other companies, you can even speak with the owner if needs be. Super guy. Leads from the front and sets the standards his staff work to.
VengerCam profile picture
VengerCam
3 years ago
Excellent service. My wife’s Abarth had a problem with its side skirt beginning to detach. Carlos and Tasha got it in and fixed the same day. Side skirt now looks as good as new. Everyone happy. Thumbs up.
Ged R. profile picture
Ged R.
8 years ago
A big thank you all the staff at Sapphire. Especially Scott and Mike for doing a brilliant job. Also, a special thank you to Donna for her help and contrary to what some may say on ere she is a sweetheart. Cheers Ged
https://www.youtube.com/watch?v=tBUSmu_KbP8

Get Your EV Fleet Back on Route

One repair or a depot-wide service agreement. Speak to Sapphire’s EV team for a quote, a battery inspection, or a fleet-rate proposal.

Call us today on 0161 202 8680 or email for a free quotation.

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Electric & Hybrid Fleet Repair FAQs

Are your technicians qualified for high-voltage work?

Yes. Our EV technicians hold IMI Level 3 qualifications — the recognised UK standard for safe high-voltage automotive repair.

What if the battery is damaged?

Any collision near the battery floorpan triggers a manufacturer-spec integrity inspection — physical, thermal and electrical. We document the result and only proceed once the battery is confirmed safe.

What happens if the battery is condemned or the vehicle is written off?

We hold damaged HV batteries in compliant on-site storage and arrange OEM replacement where the fleet operator approves it. Where the vehicle is written off, we issue a documented condition report your insurer or operator can use to settle the claim.

Will repair void my fleet warranty?

No. We use OEM parts and manufacturer-approved methods, and supply the documentation your warranty audit needs.

Do you handle Amazon, DPD or Evri-spec vans with route hardware fitted?

Yes. Scanner cradles, parcel shelving, telematics and sliding-door electrics are standard M.E.T. work for us.

Do you collect damaged EVs?

Yes. We use flatbed recovery for any EV with potential HV damage. Driving an electric vehicle with a compromised battery isn’t safe.

Before You Call – Please Read

We are an Independent Vehicle Repair Specialists, handling everything from scratches and dents to full collision repairs.

  • Solely mechanical or electrical work is only done as part of accident repairs.
  • We do not offer services not listed on our website or ads.

Thank you for your understanding!

Before You Email – Please Read

We are an Independent Vehicle Repair Specialists, handling everything from scratches and dents to full collision repairs.

  • Solely mechanical or electrical work is only done as part of accident repairs.
  • We do not offer services not listed on our website or ads.

Thank you for your understanding!